CONTACT CENTERS

In the modern times, the mandatory of each sales-oriented organization focusing on the user!

MORE
UNIFIED COMMUNICATION

One single information system for voice, video, and textual communication, audio and video conference calls…

MORE
PROCESS WORKFLOW AUTOMATION

Monitoring the communication flow within the business process is the basis for the improvement in staff’s everyday tasks efficiency and effectiveness

MORE
CUSTOMER ENGAGEMENT

„Customer engagement“ is a business communication between a user and a company through various communication channels

MORE
Array
Array
Array
Array
Array
Array
Array
Array
Array
Array

PRODUCTS

8 business areas that we’re present in

01

Telecommunications

Dependence on the quality, the frequency and the way of communication with other users was never quite so high as now! Algotech is well-known in the region as the leader in the implementation and support areas of robust communication solutions

bankarski sistemi

02

Financial institutions

Following the IT market movement trends, we give our best to keep our banking and other company’s solutions offers in financial management area up-to-date and to justify and upgrade the gained trust with brand-new solutions

03

Insurance companies

Algotech gives to insurance companies a possibility to use the world’s best solutions for market penetration, communication with clients and optimal data usage which is required to create streamlined and custom offers for the insured and potential policyholders

osiguravajuce kuce
zdravstvene ustanove

04

Health sector

Technological support for telemedicine are video conference systems, with which Algotech has been working for more than 10 years

05

Industry

Production companies, in order to raise their productivity levels and keep the market competitiveness, are increasingly focusing on upgrading the business process using modern information and communications technologies

industrija
javni sektor

06

Public sector and local government

Whether it’s about smart cities, emergency service systems, road or communal infrastructure, everything relies on communication, from optical networks, civic interactions, complain receiving or service intervention request, Algotech offers complete solutions that can respond to all given goals and tasks

07

Small and mid-size enterprises

Algotech prepared an offer consisting of solutions and funding models tailored to meet these enterprises’ needs by enabling them to use world’s best technological concepts and solutions for conquering the market, while at the same time, not compromising their financial stability

distribucija logistika transport

08

Logistics, distribution and retail

The user communication is the key to success, and this is what Algotech excels in!