Logistics, distribution and retail

Today’s economy is much more sophisticated and agile than it was a few decades ago. In B2B and B2C marketing, i.e. the world of logistics, distribution, and retail, the user becomes the focal point as an individual, with all his/her traits, wishes, ambitions and history. All profit making channels are more sophisticated and agile because users are becoming more demanding and seek for better business models, to ensure top-notch user communication, proactively offer even before they realize they need the certain product and to provide highest quality service after that are the key pillars of the modern-day business in this industry. In the other words, care for each individual client is becoming core business operation in this segment, the user communication is the key to success, and this is what Algotech excels in. For all logistics, retail and distribution needs we can offer you a number of products such as business processes automation, contact centers, SMS notifications and much more.

Products

Vestel Digital Signage Displays

Vestel Digital Displays improve experience of the target audience, giving them potential to become a powerful media tool for the continuous and efficient transfer of marketing messages. This type of […]

Brand Embassy Digital Omnichannel Cloud platform

Brand Embassy is a digital omnichannel platform for providing customer interaction services from the cloud, which integrates communication through various channels (social networks, messaging, live chat, AI, chatbot and a […]

Wallboard.info Digital Signage

Wallboard.info Digital Signage is a platform for pushing digital media and brand messaging via a network of digital displays. From a single digital display, a video wall, or a network […]

Cisco WEBEX TEAMS

Cisco Webex Teams is a cloud based service that provides a complete set of tools for communication and collaboration between project teams. It enables messaging, voice and video communication, the […]

Aurora

Take control! Aurora is a tool that helps to raise audience reach, taking control which in turn helps to make better and more efficient management of the whole business operation. […]

IP Office CC

IP Office Contact Center scales up to 250 multichannel agents with multichannel functionality – voice, email and chat capabilities that help improve customer experience and increase agent efficiency to reduce […]

IP Office Platform

Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. As Avaya puts you ahead in a world of mobility, […]

Contact Center Express

Cisco® Unified Contact Center Express (Unified CCX) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time […]

Knowledge

Transform your customer service – Next Generation Knowledge! According to the data published by well-known global research institutions, by far the most common and main reason for client dissatisfaction is […]

OmniChannel

Deliver a unique omnichannel user experience! The world has become a multichannel a long time ago. Clients want to be able to make the calls, send e-mails, use chat/video call […]