OmniChannel
Deliver a unique omnichannel user experience! The world has become a multichannel a long time ago. Clients want to be able to make the calls, send e-mails, use chat/video call or co-browsing while communicating with the company whose services/products they’re using. Apart from that, they want to engage in the social media interactions, find answers […]
Skype for business
The core of all large teams is a great communication! Connecting teams using the experience they love through Office apps they use every day. Now you can simplify your infrastructure using Skype for Business via a single platform for calls, conferences, video calls and sharing. • Available on all devices (Windows, iOS, Android) or through […]
Contact Expert
Expand Skype for business into a contact center tool and ensure the tracked interaction in a multichannel environment.Based on its rich experience in the customer care industry, Geomant Company has developed only contact center solution fully adjusted for Skype communication platform. This solution has all functionalities world’s most advanced contact centers offer, while at the […]
Uptivity
NICE Launches WFO Offering for SMB Contact Centers, Providing its Leading Solutions in a Simple and Cost-effective Platform. The NICE Uptivity offering is geared specifically to the needs of the SMB market, allowing such companies to finally enjoy an integrated suite of next-generation WFO solutions which cover critical contact center functions. NICE is the only […]
Aura Communication Manager
Active participation, pervasive collaboration and quality experiences define the new Era of Engagement for today’s enterprises. Getting together with customers, coworkers, and suppliers is no longer enough. Employees need tools to take an active role in creating value, delighting customers and engaging colleagues in flexible interactions that deliver business results. To enable this transformative, people-centric […]
Engage
The NICE Engage Platform provides comprehensive multi-channel interaction recording to help rganizations comply with regulations and gain business insight. It also serves as the foundation of the broad NICE portfolio of offline and real-time applications. Capturing interactions across communication channels, analyzing them to discover valuable insights, and applying these insights in real time, at the […]
Extreme switching
A versatile array of modular switches supporting everything from small enterprise/campus connectivity right up to service provider and cloud data centers. Featuring Terabit-class performance, high availability and redundancy, our simple, scalable and intelligent switching products come in a variety of forms to fit every need. We offer stackable switches designed to support the evolving applications […]
SMS
Bulk SMS (batch messages) is a communication service that enables you to send a continuous stream of information regularly to a large number of service users (persons). SMS notifications (real-time messages) are notifications generated individually for each user, regarding the changes to that specific account (payment notification, current account status, unpaid invoice reminders, monthly loan rate, reminders […]
Aura Call Center Elite
The key to improving your customer experience In good times and even in the midst of uncertainty, managing the customer experience is critical for long term business stability and even for the continued existence of your organization. CC Elite solutions enable a reliable and integrated omnichannel contact center and contribute to rich and compelling customer […]
Extreme security
Extreme Security provides the industry’s most granular visibility, including per-port policy management, per-device layer 2-4 access control, analytics, and much more. Expect adaptive control, granular visibility, and simplicity from your security solution. Detailed, context-based awareness, event triggering, and detailed reports ensure valuable network resources are safe and available.