IP Office Contact Center scales up to 250 multichannel agents with multichannel functionality – voice, email and chat capabilities that help improve customer experience and increase agent efficiency to reduce […]

Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. As Avaya puts you ahead in a world of mobility, […]

Active participation, pervasive collaboration and quality experiences define the new Era of Engagement for today’s enterprises. Getting together with customers, coworkers, and suppliers is no longer enough. Employees need tools […]

The key to improving your customer experience In good times and even in the midst of uncertainty, managing the customer experience is critical for long term business stability and even […]

Deliver the experience your customers expect. True multi-touch customer engagement for increased loyalty, retention and lifetime value to your organization. Avaya Oceana comes to you “out of the box” with […]

The Era of Digital Transformation has begun to radically redefine business communications. Voice is no longer the only way – or even the preferred way – to stay in touch […]

Build business relationships and accelerate your productivity with Avaya Scopia® video collaboration. Join a virtual meeting room and collaborate face-to-face with staff, partners and customers from anywhere. Easily connect with […]