eGain is an American company, the manufacturer of a world’s unique software platform, with globally awarded solutions for unified customer engagement and knowledge management. Rated as the #1 by analytics and world’s leading companies, eGain helps companies to acquire new, engage, hold and give better service to existing clients by enabling them simple access to services through modular, highest quality apps using a unified CEH (Customer Engagement Hub) platform.
Products
Knowledge
Transform your customer service – Next Generation Knowledge! According to the data published by well-known global research institutions, by far the most common and main reason for client dissatisfaction is […]
OmniChannel
Deliver a unique omnichannel user experience! The world has become a multichannel a long time ago. Clients want to be able to make the calls, send e-mails, use chat/video call […]