The Swedish company, Teleopti is a top workforce management software provider. Teleopti is focused on helping the contact centers in their client relations, as well as in their employees’ relations using optimized and automatic prediction. Nowadays, Teleopti has numerous clients in over 85 countries, as well as the partners all over the world.



The concept of Workforce Management was born in the Contact Center and has evolved into a mission-critical solution for organizations that want to stay on the leading edge of customer […]