Algotech forges a partnership with Genesys to service customers in Serbia and the region In order to meet the latest trends in the field of communications and introduce solutions that provide an outstanding customer experience, Algotech has partnered with Genesys, a global leader in cloud customer experience and contact center solutions. The technologies […]
How did Telenor enable the operation of Contact Center from homes of its agents in the shortest possible term?
Početkom marta ove godine, nismo ni slutili šta će se desiti u našoj zemlji, ali i u čitavom svetu. Globalno širenje Koronavirusa uzdrmalo je mnoge biznise i iz korena promenilo način na koji radimo i obavljamo posao.
Pomoću mobilne aplikacije Webex Meetings za iOS uređaje možete organizovati ili se priključiti online sastancima sa svog iPhone mobilnog telefona ili iPad Pro tableta. Virtuelna pozadina Cisco Webex aplikacije je vrlo korisna opcija u uslovima rada od kuće.
The latest decree of the Serbian Government has pronounced: “Decree on Organizing Employers during State of Emergency, which determines the remote working of employees”. To help in this situation, Algotech is able to offer, for free, a 90-day license of collaboration tools and online meetings services.
We are witnessing a global digitalization of everything that surrounds us, from home appliances, cars, the appearance of various gadgets, all the way to a complete change in the way we do our business. Companies, retail chains, and brands have realized that they must adapt to this new trend and thus increase competitiveness and strengthen […]
Cisco Connect conference was held at 19th of March 2019. at the Hotel Crown Plaza in Belgrade. The main topic of this year’s conference was: Global Vision, Local Knowledge. Conference attendees had a chance to discover business trends in digital environment. The focal point of the Cisco Connect 2019 conference was security because the proper […]
Algotech Bosnia and Herzegovina –
Successful business start of the Algotech Group youngest member
Algotech Digital Day was held on November 15 at the Fabrika event space in Belgrade. Algotech, as the leading regional system integrator in the area of digital and cloud services, had significant organizational support in the main partner of the event – Vestel company, one of the global leaders in the production of the latest […]
Altitude Software and Algotech present the future trends in customer engagement and omnichannel communications
During the last 10 years both companies have been delivering together the best technology solutions to improve the customer experience environment Altitude Software, global provider of omnichannel solutions to improve the Customer Experience, have been offering technology solutions to reaffirm their presence and tender their local market with its local partner Algotech, a company specialized […]
Following modern technological trends, Algotech renders new Cloud services including: Cloud Contact Center “Powered by Avaya” Cloud Business telephony Cloud Unified communications Cloud Omni-channel Customer Service Center Cloud Digital Signage Cloud Marketing Process Automation Cloud platform for WiFi marketing In addition, and as a compatible part of new services, Algotech has launched a Cloud Partner […]