Brand Embassy Digital Omnichannel Cloud platform
Brand Embassy is a digital omnichannel platform for providing customer interaction services from the cloud, which integrates communication through various channels (social networks, messaging, live chat, AI, chatbot and a like). This unique, scalable and modular solution of Brand Embassy is easily integrated into existing infrastructure environment and brings the following advantages: 95% satisfied clients […]
IP Office CC
IP Office Contact Center scales up to 250 multichannel agents with multichannel functionality – voice, email and chat capabilities that help improve customer experience and increase agent efficiency to reduce cost. IP Office Contact Center is a true end-to-end solution for businesses that want to differentiate their services from the competition, achieve better customer segmentation, […]
Contact Center Enterprise
Cisco® Unified Contact Center Enterprise (Unified CCE) helps businesses and organizations deliver a connected digital experience, enabling you to provide contextual, continuous, and capability-rich journeys for your customers, across time and channels. Cisco Unified Contact Center Enterprise provides a state-of-the-art contact center solution that allows you to integrate inbound and outbound voice applications with Internet […]
Contact Center Express
Cisco® Unified Contact Center Express (Unified CCX) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This easy-to-deploy and easy-to-use customer interaction solution supports up to 400 agents and is designed for midmarket companies or enterprise branch offices. Secure […]
OmniChannel
Deliver a unique omnichannel user experience! The world has become a multichannel a long time ago. Clients want to be able to make the calls, send e-mails, use chat/video call or co-browsing while communicating with the company whose services/products they’re using. Apart from that, they want to engage in the social media interactions, find answers […]
Skype for business
The core of all large teams is a great communication! Connecting teams using the experience they love through Office apps they use every day. Now you can simplify your infrastructure using Skype for Business via a single platform for calls, conferences, video calls and sharing. • Available on all devices (Windows, iOS, Android) or through […]
Contact Expert
Expand Skype for business into a contact center tool and ensure the tracked interaction in a multichannel environment.Based on its rich experience in the customer care industry, Geomant Company has developed only contact center solution fully adjusted for Skype communication platform. This solution has all functionalities world’s most advanced contact centers offer, while at the […]
Aura Call Center Elite
The key to improving your customer experience In good times and even in the midst of uncertainty, managing the customer experience is critical for long term business stability and even for the continued existence of your organization. CC Elite solutions enable a reliable and integrated omnichannel contact center and contribute to rich and compelling customer […]
Altitude Xperience
Altitude Xperience is a complete, customer engagement suite that provides contact centers with the most advanced technology. It breaks company siloes by linking all departments and most importantly, unifying customer data into a single place. It is a complete, modular solution that provides all the functionality needed at a contact center. The modularity of the […]