Uptivity

CUSTOMER ENGAGEMENT

NICE Launches WFO Offering for SMB Contact Centers, Providing its Leading Solutions in a Simple and Cost-effective Platform. The NICE Uptivity offering is geared specifically to the needs of the SMB market, allowing such companies to finally enjoy an integrated suite of next-generation WFO solutions which cover critical contact center functions. NICE is the only […]

Engage

Engage Nice

The NICE Engage Platform provides comprehensive multi-channel interaction recording to help rganizations comply with regulations and gain business insight. It also serves as the foundation of the broad NICE portfolio of offline and real-time applications. Capturing interactions across communication channels, analyzing them to discover valuable insights, and applying these insights in real time, at the […]

Kofax Kapow

At the center of every successful business is information that needs to be quickly accessed, processed and acted on. The challenge for every enterprise organization is that the information is typically scattered across internal systems, including legacy applications, and external sources such as web sites and portals, making it extraordinarily difficult to integrate and automate […]