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omni-channel

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contact center solutions

interactive content

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drag-and-drop interface

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Customer success stories

Telenor Srbija

Remote contact center

Telenor, with the help of Algotech company, has managed to replace the operation of the Contact Center to a remote location, that is to the homes of its agents in the shortest possible term.

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Vip mobile

Digital shops

From now on, Vip mobile will show its customers the latest offers on Digital Signage screens.

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Komercijalna banka

Workforce optimization

Algotech Company has implemented in Komercijalna banka a.d. Belgrade the latest generation workforce optimization and qualitative monitoring system.

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New era of superior customer experience from the cloud
Algotech forges a partnership with Genesys to service customers in Serbia and the region In order to meet the latest trends in the field of communications and introduce solutions […]
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Genesys Cloud Contact Center
All-In-One Contact CenterSolution Inbound and Outbound, email, chat and social channels… even more through one seamless tool
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How did Telenor enable the operation of Contact Center from homes of its agents in the shortest possible term?
Početkom marta ove godine, nismo ni slutili šta će se desiti u našoj zemlji, ali i u čitavom svetu. Globalno širenje Koronavirusa uzdrmalo je mnoge biznise i iz korena promenilo način na koji
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Digital customer service platform

Digital customer service platform

Content management

Content management

Digital branch experience

Digital branch experience

Unified communication

Unified communication

Customer success stories

Telenor Srbija

Remote contact center

Vip mobile

Digital shops

Komercijalna banka

Workforce optimization

NEWS

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New era of superior customer experience from the cloud

Genesys Cloud Contact Center

How did Telenor enable the operation of Contact Center from homes of its agents in the shortest possible term?

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