excelence
communication
Digital customer service platform
Advanced solutions for premium customer care: contact center, WFM, recording, video ID, AI, quality management...
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Content management
Business process automation: e-Forms, BPM, CRM and ECM solutions
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Digital branch experience
Enhanced customer experience with Digital Signage solution, electronic shelf labels and Digital Queue Management system
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Unified communication
Customer success stories
Telenor Srbija
Remote contact center
Telenor, with the help of Algotech company, has managed to replace the operation of the Contact Center to a remote location, that is to the homes of its agents in the shortest possible term.
LEARN MOREVip mobile
Digital shops
From now on, Vip mobile will show its customers the latest offers on Digital Signage screens.
LEARN MOREKomercijalna banka
Workforce optimization
Algotech Company has implemented in Komercijalna banka a.d. Belgrade the latest generation workforce optimization and qualitative monitoring system.
LEARN MOREOur partners
