Contact centers

The contact center, or as it’s increasingly known as Customer Interaction Center was always the digital side of the company, and with the advancement, in technology and digitalization trend it became central feature used to manage all interaction with existing and future users.
By enabling data management for all channels, we enable faster, consistent and uniform communication, whether it’s about the phone call, e-mail, chat, Facebook party or video conference call.
In the modern times, the mandatory of each sales-oriented organization focusing on the user!

Products

Brand Embassy Digital Omnichannel Cloud platform

Brand Embassy is a digital omnichannel platform for providing customer interaction services from the cloud, which integrates communication through various channels (social networks, messaging, live chat, AI, chatbot and a […]

IP Office CC

IP Office Contact Center scales up to 250 multichannel agents with multichannel functionality – voice, email and chat capabilities that help improve customer experience and increase agent efficiency to reduce […]

Contact Center Enterprise

Cisco® Unified Contact Center Enterprise (Unified CCE) helps businesses and organizations deliver a connected digital experience, enabling you to provide contextual, continuous, and capability-rich journeys for your customers, across time […]

Contact Center Express

Cisco® Unified Contact Center Express (Unified CCX) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time […]

OmniChannel

Deliver a unique omnichannel user experience! The world has become a multichannel a long time ago. Clients want to be able to make the calls, send e-mails, use chat/video call […]

Skype for business

The core of all large teams is a great communication! Connecting teams using the experience they love through Office apps they use every day. Now you can simplify your infrastructure […]

Contact Expert

Expand Skype for business into a contact center tool and ensure the tracked interaction in a multichannel environment.Based on its rich experience in the customer care industry, Geomant Company has […]

Aura Call Center Elite

The key to improving your customer experience In good times and even in the midst of uncertainty, managing the customer experience is critical for long term business stability and even […]

Altitude Xperience

Altitude Xperience is a complete, customer engagement suite that provides contact centers with the most advanced technology. It breaks company siloes by linking all departments and most importantly, unifying customer […]