The AI-powered contact centre

ai powered contact centre

Artificial intelligence (AI) is changing our world. From life-saving medical services to interpersonal connectivity, the many benefits of applied AI are just beginning to be realised.

Algotech Expands into Romanian Market

Algotech, a leading technology and telecommunication company based in Serbia, Belgrade, is excited to announce the opening of a new office in Romania.

2022 Gartner® Magic Quadrant™ for Contact Center Aa a Service

Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support.