Pokreće nas uspeh naših korisnika
Sve najveće kompanije u Srbiji i regionu sarađuju sa Algotechom kako bi unapredili korisničko iskustvo.
Specijalizovani smo za Kontakt centre Voicebot rešenja Chatbot rešenja Digital Signage AV Rešenja Mreže Bespapirno poslovanje Poslovna telefonija
Neki od naših korisnika:













Angažujte vaše klijente na potpuno novi način
Tehnologije i servisi
Istražite inovativne strategije za bolje korisničko iskustvo vaših klijenata, unapređenje poslovanje i izgradite snažnije odnose.

Contact centre
IVR Self service
Security
Networking

Digital Signage
Electronic Shelf Labels
Digital QMS
Pro AV solutions
Digital Signature

Parking booking
Room booking systems
Desk booking
Video conference
IP Telephony

Voicebot
Chatbot
Sentiment Analysis
Agent Evaluation
Email Augmentation
Process Automation
Call routing
Call interactions
Reporting

Work flow optimization
Speech Recognition
Text to Speech
Enterprise content management
Predictive analytics
Business Automation
Paperless office
Supply Chain management


Naši partneri za bolje korisničko iskustvo:









Vesti. Trendovi. Korisničke priče.
Algotech priča
Budite u toku sa vestima iz naše kompanije, digitalnim trendovima i inspirativnim pričama o uspehu naših korisnika.

10 Ways AI improves Customer Experience
For contact centers, there are 10 types that empower you and your agents to deliver hyper-personalized customer experiences.

We are the First in Serbia Authorized to Implement Cisco Webex® Contact Center
We are proud to announce that we have been recently authorized for Cisco Webex® Contact Center, making us the first Cisco partner in Serbia certified

New Algotech CEO, Vasa Šegrt, Speaks of Future Plans
Algotech announced appointment of Vasa Šegrt as a new CEO, who will replace the founder of the company, Aleksandar Bakoč, at that position.

2022 Gartner® Magic Quadrant™ for Contact Center Aa a Service
Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support.