Algotech Digital Day was held on November 15 at the Fabrika event space in Belgrade. Algotech, as the leading regional system integrator in the area of digital and cloud services, had significant organizational support in the main partner of the event – Vestel company, one of the global leaders in the production of the latest generation digital displays and Digital Signage solutions. Alongside Vestel, Algotech Digital Day partners were renowned companies in the field of digital transformation of business Avaya , Brand Embassy, FORCS and Wallboard.
Over a hundred representatives from the most successful Serbian companies visited the second consecutive Algotech Digital Day. Through the exhibition and presentation part, professional and scientific community had the opportunity to get insight into new digital and cloud solutions. Vestel’s Digital Signage, Video Wall and Interactive Flat Panel screens, installed in the exhibition section to demonstrate modern business solutions, in a very effective way presented the diversified potentials of Algotech’s partners in the segment of digital transformation and improvement of both business competitiveness and user experience.
Nikola Korać, Algotech’s Director of Sales and Marketing, opened Algotech Digital Day, and suggested that the presence of companies who are the global leaders in digital displays manufacturing (Vestel) and software solutions for digital communications integration (Avaya, FORCS, Brand Embassy, Wallboard), presents an unique opportunity for visitors to get acquainted with innovations in the hardware and software segment of integrated digital communications and digital transformation of the business environment.
Iskra Tanjga, from Brand Embassy, pointed to the benefits of implementing digital interactive customer centers. Namely, the Brand Embassy digital platform for providing customer services from the cloud, integrates communications across different channels (social networks, messaging, live chat, AI, chatbot, etc.). The solution is unique, scalable and modular, and easily integrates into existing infrastructure of companies, while significantly improving customer care based on digital and omnichannel solutions.
Borko Crnogorac from Telekom Srbija, a leader in fixed and mobile telephony, internet and multimedia, both in the country and in the region, focused on user’s expectations and demands that are exponentially growing and becoming more sophisticated and complex in the digital communications segment. He emphasized that Algotech and Telekom Serbia are long-standing partners that provide efficiency, reliability and quality of implemented business solutions, anticipating trends in the development of customer services in digital and cloud environment.
Mickey Park, vice president of South Korean company FORCS, in charge of global sales, stressed the importance of digital transformation in all business segments and presented the most modern technology solution related to “paperless” company. He emphasized that the partnership of Algotech and FORCS, the leading provider of e-Forms and reporting solutions, is aimed at launching a more dynamic digital business transformation in the region of the Southeast Europe
Nenad Životić, Algotech’s Sales Manager of Cloud Services, presented Avaya “Powered by IPO” Cloud UC & CC solution, designed for all companies that want to expand their sales portfolio with attractive Cloud services. The focus of the presentation was at the Cloud Contact Center as a set of tools, applications and services hosted on virtual servers (cloud), which can help companies to organize and integrate their communication with clients across several different communication channels, and provide call routing, agent management and interaction analytics.
Robert Simon, director of Wallboard company, presented the Digital Signage platform for digital content management, developed to provide users with simple tools for creating complex and dynamic content. This solution represents a new generation of effective communications, whose management system uses the most advanced technology for generating digital content through a single screen, a video wall or a network of multiple digital displays, while the Wallboard’s Digital Signage provides an intuitive and easy to use interface for creating a communication messages.
Burak Özdemir, Vestel’s Sales Manager, presented the main partner of the Algotech Digital Day event – Vestel Group, which is one of the global leaders in the production of digital displays and LED lighting. Vestel Group is a holding of 10 companies in Turkey and 16 affiliates operating in different parts of the world supports its diversified business activity. Vestel has a particularly strong market position in the screen production segment (Digital Signage, Video Wall, Interactive Flat Panel Displays, Flight Information Displays, etc.). The attractiveness, functionality and effectiveness of Vestel’s digital displays and Digital Signage solutions has been further confirmed by the fact that Vestel’s Flight Information screens are going to be installed at the world’s largest airport in Istanbul, which is in the final stage.
Algotech Digital Day ended with a lottery for all attendants, and the winner of the prize draw was given a CX-40 drone.
More pictures from Algotech Digital Day can be found on our facebook page