The Era of Digital Transformation has begun to radically redefine business communications. Voice is no longer the only way – or even the preferred way – to stay in touch with customers and colleagues. Instead, video, content sharing and instant messaging are now fundamental. Just as importantly, employees now expect more than just desktop communications.
They want a seamless communications experience that fits into how they work instead of changing how they work – helping them stay in touch on their device of choice as they move throughout their day. With the Avaya Equinox™ solution, Avaya embeds communications directly into the applications, browsers and devices your employees use every day to create a single, powerful gateway for calling, messaging, conferencing and collaboration. We free people from their desktop and give them a more natural and efficient way to connect, communicate and share – when, where and how they want.