General Hospital Bel Medic upgrades the customer care by implementing the latest contact center

Algotech Company and General Hospital Bel Medic have signed the contract for the implementation of the communication system and contact center of the latest generation. This way, the oldest commercial health institution in Serbia will upgrade the customer care of its medical services, but also the business performance efficiency.

With the advances in technology and digitalization trends, contact center became the focal point from which all the existing and future client interaction management is done, with a main goal to upgrade the business performance. General hospital Bel Medic has recognized that need, and will provide their users with more efficient, quicker and more organized access to medical services through the integration of all of its channels through the latest contact center in Serbia.

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