At the center of every successful business is information that needs to be quickly accessed, processed and acted on. The challenge for every enterprise organization is that the information is typically scattered across internal systems, including legacy applications, and external sources such as web sites and portals, making it extraordinarily difficult to integrate and automate all data-driven activities.
As IT departments struggle to respond rapidly to the more pressing needs of business groups, key automation initiatives tend to get postponed, rescheduled or forgotten. The result: manual work lives on and the status of inefficient operations remains.