Following modern technological trends, Algotech renders new Cloud services including:
- Cloud Contact Center “Powered by Avaya”
- Cloud Business telephony
- Cloud Unified communications
- Cloud Omni-channel Customer Service Center
- Cloud Digital Signage
- Cloud Marketing Process Automation
- Cloud platform for WiFi marketing
In addition, and as a compatible part of new services, Algotech has launched a Cloud Partner Program, intended for all companies that would like to expand their sales portfolio with the most attractive Cloud services.
The event related to new Cloud services and the Partner Program was held at Hilton Hotel. Nenad Životić, Cloud Services Sales Manager and Nikola Korać, Sales and Marketing Director of Algotech, presented our new Cloud Services, Partner Program and vendor support, while Ozren Marić, Regional Director of Avaya, presented the advantages of Avaya Cloud solutions. Slobodan Stevančević, Algotech‘s Senior Sistem Engineer, has demonstrated Cloud Contact Center solution functionalities and advantages in real time. The aim was to reveal Avaya IP Office platform to existing and future partners, as an unique solution for SMB segment.
Cloud Contact Center is a set of tools, applications and services hosted on vitrual servers (in the cloud), which can help companies communicate with their clients through multiple communication channels (phone, email and chat messages), using call routing, agent management and interaction analytics.
Major advantages of the Cloud Contact Center are:
- Predictable monthly costs
- No capital expenses into additional infrastructure
- Work from remote locations
- Flexibility in terms of functionalities and number of users
- Technologically most advanced solution version – Keep up with technology
- High availability of the service
- Security – ISO 27001 certification for information security.
Joining our Partner Program allows companies to enrich their business offering with modern Algotech Cloud services, while achieving significant benefits.
Please find more information on our Partner Program on AlgoCloud Partner Portal.