Brand Embassy Digital Omnichannel Cloud platform
Brand Embassy is a digital omnichannel platform for providing customer interaction services from the cloud, which integrates communication through various channels (social networks, messaging, live chat, AI, chatbot and a like). This unique, scalable and modular solution of Brand Embassy is easily integrated into existing infrastructure environment and brings the following advantages: 95% satisfied clients […]
Oceana
Deliver the experience your customers expect. True multi-touch customer engagement for increased loyalty, retention and lifetime value to your organization. Avaya Oceana comes to you “out of the box” with complete, integrated, multi-touch support. This means it supports all media, including e-mail, chat, SMS, intelligent chatbot, cobrowse, social media and video — just what you […]