Uptivity
NICE Launches WFO Offering for SMB Contact Centers, Providing its Leading Solutions in a Simple and Cost-effective Platform. The NICE Uptivity offering is geared specifically to the needs of the SMB market, allowing such companies to finally enjoy an integrated suite of next-generation WFO solutions which cover critical contact center functions. NICE is the only […]
Engage
The NICE Engage Platform provides comprehensive multi-channel interaction recording to help rganizations comply with regulations and gain business insight. It also serves as the foundation of the broad NICE portfolio of offline and real-time applications. Capturing interactions across communication channels, analyzing them to discover valuable insights, and applying these insights in real time, at the […]