Komercijalna banka, the first in Europe to implement the NICE Uptivity – latest gen qualitative monitoring system
Algotech Company has, during August, in Komercijalna banka a.d. Belgrade implemented the latest generation workforce optimization and qualitative monitoring system – NICE UPTIVITY. This project is the first instance of implementing the most advanced NICE system in Europe. The successful implementation of the NICE Uptivity system will ensure the higher quality, better and more efficient service […]
General Hospital Bel Medic upgrades the customer care by implementing the latest contact center
Algotech Company and General Hospital Bel Medic have signed the contract for the implementation of the communication system and contact center of the latest generation. This way, the oldest commercial health institution in Serbia will upgrade the customer care of its medical services, but also the business performance efficiency. With the advances in technology and […]
Algotech celebrates 25 years of successful business
With numerous guests, associates and Algotech’s partner companies in attendance, Algotech has celebrated 25 years of successful business. Since its foundation in 1992, Algotech has gone a long way in this business. From those conditions of uncertainty in the nineties, with a lot of effort and work, to the path to success that Algotech has […]
Algotech is the “Partner in Customer Excellence” of Avaya
Avaya Company, one of the Algotech’s most important partners, has exceptionally high criteria when giving the “Partner in Customer Excellence” status. Algotech has achieved this “Partner in Customer Excellence” status for 5 years in a row, and this status represents yet another certificate of our high-quality service and customer care that Algotech is focusing on. […]
Technobank 2017 – Algotech presented AURORA Breaking Down Silos concept
Algotech Company, as the gold sponsor of the Technobank 2017, presented an innovation in its business portfolio – Aurora Breaking Down Silos – business processes automation concept.
Implementation of Aurora solution in D Express – quick, accurate, reliable
Company Algotech acquired a new, significant reference in business process automation software tool implementation – Aurora. Namely, D Express, local express courier company became the active users of the Aurora. Their slogan is Quick. Accurate. Reliable. so the implementation of the Aurora software solution had to meet D Express’s challenging requirements.
Algotech installed Digital Signage system in NSPORT Company
Algotech continuously diversifies its business portfolio, especially in the digital communication sector.
Technobank 2016 – Algotech presented Journey to a better CX concept
Algotech Company, as the gold sponsor of Technobank 2016., the most prestigious banking technologies conference in Serbia, has presented the Journey to a better CX concept. On this year’s Technobank held at the Crowne Plaza hotel in Belgrade from 11st-12nd of May 2016, Algotech has held a notable presentation Journey to a better CX – […]
Modern-day technologies as the development factor in entrepreneurship
CEED Serbia is a part of the international entrepreneur’s network, which was established to support private sector growth in the developing markets. CEED is present in 14 countries globally and for more than 10 years, using a specially customized methodology, and helping promising entrepreneurs to upgrade their managerial skills, connect with the investors and expand […]
“Kapetan Miša Anastasijević” award goes to Algotech as the regional leader
The prestigious “Kapetan Miša Anastasijević” award, given for extraordinary business and social results, has been awarded to Algotech on 23rd of March at the Rectorate of the University of Belgrade, that is, in Captain Miša’s Mansion. Algotech was handed this award for remarkable accomplishments in IT technologies development and implementation, but also for socially responsible […]